Patient Navigator

The role of the Patient Navigator is to assist and provide health care systems navigation for the patient and their families. Once initial contact for a referral has been made, the Patient Navigator will:

• Facilitate referrals to appropriate services
• Collect all information on the patient such as Advance Care Planning, Health Care Information, and other service provider involvement
• Conduct follow up calls to patients / families to ensure care needs have been met
• Support patients while they learn to self navigate
• Liaise with CCAC, community agencies and Primary Care Providers with treatment plan
• Be involved in discharge planning with hospitals, Regional Cancer Centre and Long Term Care Facilities from Primary Care perspective